Last Updated: 22/02/2026
Who we are
At Bhuvira Rakshati, we value the trust you place in us. We are committed to protecting your personal information and your privacy. This Privacy Policy describes how Harshit Saini (Sole Proprietor of Bhuvira Rakshati) and its affiliates (“we,” “our,” or “us”) collect, use, store, share, and otherwise process your personal information through our website, bhuvira-rakshati.com (hereinafter referred to as the “Platform”). By visiting our Platform or providing your information, you consent to the collection, use, storage, disclosure, and otherwise processing of your information (including sensitive personal information) on the Platform in accordance with this Privacy Policy.
1. YOUR INFORMATION – WHAT WE COLLECT
We collect information to provide and improve our services to you, to process your orders, to manage vendor accounts, and to comply with Indian laws.
- Information You Provide to Us: When you register, place an order, or become a vendor, we may collect your name, email address, phone number, shipping/billing address, and order details. For vendors, we additionally collect business details, PAN, GST Number, and bank account information for payouts and legal compliance.
- Information from Your Use of the Platform: We automatically collect IP addresses, browser type, and browsing behavior (pages viewed, links clicked) to analyze trends and administer the site.
- Information from Cookies: We use cookies to enhance your experience. You may disable cookies in your browser settings, but this may limit your use of certain features. We use cookies from third-party partners such as Google Analytics for analytical purposes. You can opt-out of Google Analytics here.
- Payment Information: All payments, including Cash on Delivery (COD), are facilitated by our partner, Cashfree. Your payment details (such as credit/debit card numbers or UPI IDs) are provided directly to Cashfree. We do not store your complete payment instrument details.
2. HOW WE USE YOUR INFORMATION
We use your information to:
- Process and fulfill your orders.
- Communicate with you about your orders and our services.
- Pay our vendors for their sales.
- Improve our Platform and customer experience.
- Detect and prevent fraud.
- Comply with legal and regulatory obligations.
3. INFORMATION SHARING AND DISCLOSURE
Bhuvira Rakshati is a platform that connects you with independent vendors. To facilitate your transactions, we share your information with:
- Vendors: When you place an order, your name, address, and phone number are shared with the vendor so they can fulfill your order.
- Service Providers: We share information with trusted third parties who assist us in operating our business, such as our payment gateway (Cashfree), email service providers (Brevo), and analytics partners (Google). These parties are contractually bound to protect your information.
- Legal Requirements: We may disclose your information if required by law, court order, or governmental authority.
We do not sell or rent your personal information to third parties for their marketing purposes.
4. DATA RETENTION AND SECURITY
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Indian laws. We maintain reasonable physical, electronic, and procedural safeguards to protect your information. However, no method of transmission over the Internet is 100% secure.
5. YOUR RIGHTS AND CHOICES
- Access and Correction: You can access and update your personal information directly through your account settings on the Platform.
- Opt-Out: You may opt-out of receiving promotional emails by following the unsubscribe instructions in those emails.
- Withdrawal of Consent: You may withdraw your consent to our processing of your information by writing to us at the contact details below. Please note that withdrawal of consent may affect your ability to use our services.
6. INFORMATION RELATED TO MINORS
Our Platform is not intended for persons under the age of 18 (“Minors”). We do not knowingly solicit or collect personal information from Minors. If you are a Minor, you may use the Platform only under the supervision of a parent or legal guardian. By using the Platform, the parent or guardian consents to this Privacy Policy and any subsequent transactions made by the Minor. If you believe a Minor has provided us with personal information, please contact us immediately.
7. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will alert you to any significant changes by posting a notice on our Platform. Your continued use of the Platform after such changes constitutes your acceptance of the revised policy.
8. GRIEVANCE OFFICER
In accordance with Indian laws, the name and contact details of the Grievance Officer are provided below. You may contact us with any queries, concerns, or complaints related to this Privacy Policy.
- Name: Harshit Saini
- Designation: Founder / Grievance Officer
- Email: harshit@bhuvira-rakshati.com
- Address: Gali no. 3, Govindpuri, Kalkaji, New Delhi – 110019
- Working Hours: Mon – Sat (10:00 AM – 6:00 PM)